Privacy Policy

1. Introduction

Fund Pilot, LLC ("we," "us," or "our") operates the website My Fund Pilot located at https://myfundpilot.com (the "Site"). This Privacy Policy explains what information we collect, how we use and share it, and the choices you have. By using the Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information that you provide directly to us and information that is collected automatically when you use the Site.

Information you provide to us:

• Identifiers such as your name and email address when you contact us, subscribe, or submit a form.
• Billing details and transaction records when you make a purchase. Full payment card numbers are handled by our payment processor and are not stored on our servers.
• Your mobile phone number, if you choose to provide it, and a record of any consent you give to receive text messages from us. That record includes the date and time of your consent and the exact wording you agreed to.

Information collected automatically:

• Log and device data, such as your IP address, browser type, operating system, referring pages, and the dates and times of your visits.
• Usage data describing how you interact with the Site, including the pages you view and the links you click.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To operate, maintain, and improve the Site and its features.
• To respond to your questions, requests, and support inquiries.
• To process transactions and deliver the products or services you purchase.
• To detect, prevent, and address technical issues, fraud, and abuse.
• To comply with our legal obligations and enforce our terms.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve the Site. Cookies are small data files stored on your device. We use essential cookies that are necessary for the Site to function and, where applicable, functional and preference cookies that remember your settings.

You can set your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some parts of the Site may not function properly. For full detail on the categories we use and how to manage them, see our Cookie Policy.

5. Analytics

We use third-party analytics services to understand how visitors use the Site. These services collect information such as pages viewed, time spent on the Site, and general geographic location derived from IP address. This information is aggregated and used to improve the Site. The analytics providers process this data in accordance with their own privacy policies.

6. Payment Processing

Payments made through the Site are processed by third-party payment processors. We do not collect or store full payment card numbers on our own servers. Your payment information is transmitted directly to the processor and is subject to the processor's privacy policy and security standards, including PCI DSS requirements.

7. How We Share Your Information

We do not sell your personal information. We may share information in the following limited circumstances:

• With service providers who perform functions on our behalf, such as hosting, analytics, email delivery, and payment processing, and who are bound to use the information only to provide those services.
• To comply with a legal obligation, court order, or lawful request from public authorities.
• To protect the rights, property, or safety of our users, the public, or us, including to detect and prevent fraud.
• In connection with a merger, acquisition, or sale of assets, in which case any successor will be bound by this policy.

Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

8. Fund Pilot, LLC Messaging Terms and Conditions

Program sender. Text messages under this program are sent by Fund Pilot, LLC from our business line, (844) 386-3722.

How you opt in. We send text messages only to people who have given us express consent to receive them. You can provide that consent by ticking the optional text-message consent box on our prequalification form while supplying your mobile number, by telling us in writing or during a consultation that you would like us to text you, or by sending a text message to our business line first. The consent box is unticked by default, and we keep a record of the date, time, and exact wording you agreed to.

Consent is not a condition of purchase. You do not need to agree to receive text messages in order to submit the prequalification form, pay the engagement fee, or receive any product, service, or financing assistance from Fund Pilot, LLC.

1. The messaging program is limited to one-to-one conversational messaging about a loan inquiry you have already started with us. Specifically, we use it only to reply to questions you have asked us, to confirm and remind you about scheduled consultations, to send status updates on your inquiry, to request documents needed to review your request, and to provide one-to-one customer support. We do not send promotional offers, discounts, advertising, or marketing messages of any kind, and we never send messages to anyone who has not asked us to text them.
2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@myfundpilot.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this page.

9. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), gives you specific rights regarding your personal information.

• The right to know what personal information we collect, use, disclose, and (if applicable) share.
• The right to request deletion of the personal information we have collected from you.
• The right to correct inaccurate personal information.
• The right to opt out of the sale or sharing of your personal information. We do not sell your personal information.
• The right to limit the use and disclosure of sensitive personal information.
• The right not to receive discriminatory treatment for exercising any of these rights.

To submit a request, contact us at info@myfundpilot.com. We will verify your request and respond within 45 days as required by law. You may designate an authorized agent to make a request on your behalf.

10. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.

11. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

12. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this policy. Your continued use of the Site after any change constitutes your acceptance of the revised policy.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at info@myfundpilot.com, or by mail at the address of Fund Pilot, LLC.