Refund Policy

1. Eligibility & Timeframes

This Refund Policy ("Policy") governs all purchases made through Fund Pilot, LLC's website, application, or authorized sales channels (the "Service"). By completing a purchase through the Service, you agree to the terms of this Policy. All return requests must be initiated by contacting Fund Pilot, LLC at info@myfundpilot.com or 844-386-3722.

To be eligible for a 100% refund, the client must meet all of the following conditions:

• (a) close an SBA 7(a) loan with a lender that Fund Pilot, LLC has referred to you, to be confirmed by our records;
• (b) closing of the SBA 7(a) loan with a lender that Fund Pilot, LLC has referred to you within 12 months of paid engagement fee, to be confirmed by our records;
• (d) proof of purchase, such as an order confirmation number or receipt, is provided; and
• (e) the engagement fee is not otherwise excluded from returns under the Exceptions & Non-Refundable section of this Policy.

2. Refund Process & Methods

To initiate a 100% refund request, contact Fund Pilot, LLC at info@myfundpilot.com or 844-386-3722 and provide supporting documentation.

Approved refunds will be processed to the original payment method used at the time of purchase within the number of business days specified in your return approval notification, which shall not exceed fourteen (14) business days from the date we receive the refund request. If the original payment method is no longer available, we will issue a refund by check or by other mutually agreed alternative method. Refund amounts will reflect the original purchase price at the time of purchase or in this Policy.

3. Exceptions & Non-Refundable

The following are not eligible for refund:

• (a) client does not close an SBA 7(a) loan with a lender referred to them by Fund Pilot, LLC;
• (b) client does not close an SBA 7(a) loan with a lender referred to them by Fund Pilot, LLC within 12 months of paid engagement fee.

This Policy does not affect any statutory rights you may have as a consumer under applicable law, including rights that cannot be waived or limited by contract.